Last updated: 23 September 2025
We value your privacy and are committed to protecting your personal information. This notice explains what data we collect, how we use it, and your rights. By using our website, you agree to this policy. If you do not, please stop using the site. Our website address is: https://i-centre.co.uk.
Who we are
i-centre (Centrum Integracji Psychologicznej) is a counselling and psychotherapy referral platform. Our mission is to connect individuals seeking psychological support with qualified therapists, counsellors, and psychologists. We help clients find the right professional based on their preferences, needs, and the therapist’s area of expertise.
Through our website — https://i-centre.co.uk/ we:
- Advertise therapists and mental health professionals.
- Enable clients to review therapist profiles and make informed choices.
- Facilitate initial contact and referral between clients and selected therapists.
- Offer administrative support, guidance, and information to clients.
We do not provide counselling or therapy directly through the website. Instead, we act as a facilitator — introducing clients to independent, qualified practitioners who deliver therapeutic services under their own professional responsibility and regulatory frameworks.
1. What We Collect
We only collect information you provide directly, such as:
- For clients: name, contact details, and any information you share when requesting to be matched with or contacting a therapist/psychologist.
- For professionals: details needed for listing (e.g. qualifications, insurance, professional memberships, description, photo).
- Optional sensitive data: You may choose to share health or personal details to help us connect you with a suitable therapist.
2. How We Use Your Information
We use your data to:
- Connect you with the therapist or psychologist you have chosen or who best fits your needs.
- Manage your listing if you are a professional.
- Communicate with you about your enquiry, account, or service updates.
- Improve our services.
We will never sell your information to third parties.
3. Sharing Your Data
- If you contact a therapist through our site, your details will be shared only with that therapist.
- We use trusted third-party providers (e.g. for payments and scheduling) who comply with data protection laws.
- We are not responsible for how individual therapists use your information—please check their privacy policies.
4. Legal Basis
We process data under:
- Your consent (e.g. ticking a box before submitting sensitive information).
- Contractual need (e.g. connecting you with a therapist, managing professional listings).
- Legal obligations (e.g. complying with regulations).
5. Security
We store your information securely and apply safeguards to prevent unauthorised access. However, no online transmission is 100% secure, so please share information at your own risk.
If we discover a data breach, we will notify you and relevant regulators as required by law.
6. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
7. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
8. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
9. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Withdraw consent at any time.
- Request a copy of your data in portable form.
- File a complaint with the UK Information Commissioner’s Office (ICO).
To exercise your rights, contact our Data Controller at:
📧 monika.knitter@i-centre.co.uk